Refund policy

Refund Policy:

At Lever Running, we value customer satisfaction and are committed to providing quality products. If you are not completely satisfied with your purchase, we accept returns and refunds for full-price items within 30 days of the shipment date.

Eligibility for Returns:

  • Returns and refunds are only accepted for full-price purchases.
  • The item must be in the same condition as when it was received, with its original packaging.
  • The buyer is responsible for the cost of return shipping.

Return Process:

  • To initiate a return, please contact us at inquiry@leverrunning.com.
  • Once your return is accepted, we will provide instructions on how and where to send the package.
  • You can always contact us for any return-related questions at inquiry@leverrunning.com.

Damages and Issues:

  • Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item.
  • We will evaluate the issue and take the necessary steps to make it right.

Refunds:

  • Approved refunds will be processed on the original payment method.
  • It may take some time for your bank or credit card company to process and post the refund.

Please note that we reserve the right to reject returns that do not comply with our policy. We appreciate your understanding and cooperation.